LEGAL REFERENCE

Privacy Policy jo aap samjh sakein

236g par aapka personal information safe hai. Hum batate hain ke aapka data kaise collect hota hai, kaisa use hota hai, aur kaun se mahfooz tareeqe se hum...

Data EncryptionAccount SecurityPakistan Compliance
236g Privacy Policy jo aap samjh sakein

Hamara Privacy Policy approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAAL PUCHIYE

Privacy ke baare mein poochna hai

Team online

Live Chat Support

Aapka koi privacy-related sawaal ho to hamari team se live chat ke zariye pooch sakte ho. Hum 24/7 apke aidhar mein hain aur aapko detailed jawab dete hain.

Email Query Line

Agar aap zyadah formal tareeqe se likhkar samjhana chahte ho to [email protected] par email karde. Hum 48 ghante mein jawab dete hain.

Account Settings

Apke account settings mein 'Privacy' tab dekho. Wahan aap apni personal preferences manage kar sakte ho aur kaunsa data collect hona hai yeh bata sakte ho.

SECURITY KE STANDARDS

Kaisa hum data hifaazat karte hain

SSL Encryption

Tamam communication 236g aur aapke browser ke beech encrypted hota hai. Matlab koi bhi third party aapka data dekh nahi sakta internet par.

Password Hashing

Aapka password kabhi plain text mein store nahi hota. Hum advanced hashing algorithms use karte hain jo isko read-only format mein rakhte hain.

Two-Factor Authentication

Account access extra secure karne ke liye aap 2FA enable kar sakte ho. Login ke baad ek code aapke phone par aata hai jo sirf aap hi jante ho.

Regular Audits

Hum apne systems ko regularly check karte hain security vulnerabilities dhundne ke liye. Agar koi issue milay to hum usse turant fix kar dete hain.

Pakistan Data Laws

236g Pakistan ke data protection regulations ke under operate karta hai. Aapka information sirf legal jurisdictions mein hi share hota hai.

No Unauthorized Selling

Hum kabhi apka personal data kisi advertiser ya third-party vendor ko nahi bechte. Aapka info sirf internal operations ke liye use hota hai.

Hamara Privacy Policy vs industry standards

Data Retention
Jab aap 236g par account close kar do, aapka personal data 6 mahine baad anonymized ho jata hai. Financial records compliance ke liye 5 saal rakhe jaate hain.
Cookie Usage
Hamara lobby experience improve karne ke liye hum cookies use karte hain. Lekin tracking cookies nahi hote. Aap browser settings se yeh disable kar sakte ho.
Third-Party Integrations
Game providers, payment gateways aur customer analytics tools ko limited access milta hai. Sirf wo data jo unhe kaam karne ke liye chahiye woh hi access hota hai.
Children's Data
236g sirf adults ke liye hai. Agar pata chale ke minor ne account banaya hai to hum turant usko delete kar dete hain aur parents ko inform karte hain.
IP Address Logging
Login attempts aur account activity ko monitor karne ke liye hum IP addresses record karte hain. Isse fraud detect karne mein madad milti hai.
Marketing Communications
Hum apke registered email par promotional messages bhejtey hain sirf jab aap opt-in karde ho. Unsubscribe button har email mein hota hai.
Cross-Border Data Transfer
Aapka data bahar bhejne se pehle hum check karte hain ke woh country bhi same level ki privacy protect karta hai. Typically Pakistan mein hi stored rehta hai.

Aapke account transparency ke liye kya hum provide karte hain

Login Activity Dashboard

Aapke account settings mein sab recent logins dikhai dete hain. Aap dekh sakte ho ke kis device aur kis location se access hua. Agar suspicious activity hoy to report kar sakte ho.

Data Download Option

Aap apna complete personal data 236g se download kar sakte ho JSON ya CSV format mein. Yeh GDPR-aligned feature hai jo aapko full transparency deta hai.

Payment History Ledger

Har JazzCash, Easypaisa, SadaPay aur Raast transaction tumhare account mein permanently recorded hota hai. Aap koi bhi previous transaction dekh sakte ho full details ke sath.

Privacy Control Panel

Aapke account ke privacy settings mein aap customize kar sakte ho ke kaunsa data collection allow hai. In-game analytics, email tracking, sab toggle kar sakte ho.

Consent History

Har update ya new feature ke liye hum pehle aapko ask karte hain permission. Aapka sab consent decisions aapke account history mein saved rehte hain.

Breach Notification Protocol

Agar kabhi security incident ho to hum 72 ghante ke andar apko email karenge. Notification mein full details hogi aur kaunse steps lene hain woh bhi bataya jayega.

Privacy ke baare mein common sawalaat

Active account hone tak aapka data safe rakha jaata hai. Account close karne ke baad 6 mahine tak anonymized form mein rakhte hain. Withdrawal aur tax records 5 saal tak legally store hote hain jahan qanoon zaroor karta hai.

Nahi. Hum sirf deposit aur withdrawal transactions dekh sakte hain jo aapke 236g account ko link hain. Aapka actual bank balance hum nahi dekh sakte. Link karna encrypted rahta hai aur sirf transaction ke time hi access hota hai.

Account settings mein 'Delete Account' option hai. Click karne se 30 days ka grace period milta hai. Baad mein data turant anonymized ho jata hai. Lekin financial records compliance reasons se saved rahte hain.

Kabhi nahi. Email sirf customer support, account verification aur promotional messages ke liye use hota hai. Advertising networks ya third-party vendors ko hum email nahi dete. Privacy hamara core principle hai.

Aapka personal account mein complete history visible hoti hai aur sirf aap dekh sakte ho. Public leaderboards mein hum username hi dikhate hain, puri details nahi. Agar aap anonymous rehna chahte ho to gaming preferences mein opt-out kar sakte ho.

Hum turant unauthorized access detect karte hain aur apko alert bhejtey hain. 2FA enable karne se account protection extra strong hoti hai. Agar fraud ho to aap support team se contact karo aur hum investigation karenege.

Hamari app location permission maang sakta hai lekin sirf jab aap allow karo. Server-side hum sirf IP-based approximate location dekh sakte hain fraud detection ke liye. Fine-grain location tracking nahi hota jab tak aap explicitly allow na karo.